Talk to a human at CarBrainy

Questions about your quote, your data, or a text you received? Email us and a real person will answer.

Email support

[email protected]

Phone: 800-741-9835

We usually reply within one business day.

Text messages

Reply STOP to any CarBrainy text to opt out, or HELP for help. You can also email us to be removed. Full details are in our SMS Terms.

Privacy requests

To ask what we hold about you, or to have it corrected or deleted, email us with the subject "Privacy Request". See our Privacy Policy.

About our service

CarBrainy ("we", "us") is a brand of DirectPoint Media LLC. CarBrainy provides auto insurance quote services, insurance information, and educational resources directly to consumers through its website. CarBrainy is not an insurance carrier, agency, or broker. CarBrainy provides its own quote services, informational resources, and customer support directly through its website. Quotes and eligibility are subject to underwriting and approval.

Mailing address

CarBrainy, a brand of DirectPoint Media LLC
1408 E 13th St, Cheyenne, WY 82001